We, AC InfoSoft, offer hosted call center solution to benefit businesses of all scaled and startups use the powerful features of an omnichannel call center solution with minimum investment. The offered solution is a holistic suite of contact center software with the most advanced features to empower businesses and call centers.
It is a cloud call center solution, which lets call centers leverage all advantages of using a cloud solution:
An all-inclusive call center solution available on a SaaS (Software as a Service) model to help businesses leverage high ROI. It offers all standard and advanced features to its users:
Let your agents work remotely with the offered call center dialer app, which is available for both, Android and iPhone users.
Omnichannel call center software with all unified communication channels:
Hosted call center solution users get an inbuilt CRM solution with basic features and standard functionalities.
Along with an all-inclusive contact center solution, we also offer value-added offerings to our hosted call center solution users. These offerings are developed by keeping interest of global call centers, organizations, enterprises, companies, BPOs, KPOs, startup, and SMBs operating in diversified industry verticals:
To strengthen the capabilities of our customers, along with this one of the best hosted call center solutions, we also offer multiple powerful add-ons. These are perpetual add-ons, which our clients can choose to add to leverage additional functionalities. These add-ons are built by considering the needs of global businesses for effective customer care and sales campaigns.
One or more of these add-ons can be integrated into the call center solution and you can use these features within your software.
Our hosted call center solution is a complete solution you need to have to run inbound, outbound, and hybrid campaigns related to:
Along with this complete contact center suite, we also offer integrations of different solutions and APIs into this call center software. Have a holistic solution to run campaigns efficiently.
Integrate any of the following solutions into your hosted call center solution and use a complete & holistic system, which streamlines operations with limited resources: