Since 2007, the VICIDial group has been offering one of the best call center solutions to the industry. It is a feature-rich and competitive call center software that is as competitive as the majority of proprietary call center solutions are. Missing features can be added by third-party add-ons or custom VICIDial development easily and affordably.
Apple and Android mobile applications are also available for VICIDial and It is a multilingual call center software and available in the following languages:
We, at AC InfoSoft, have a team of VICIDial experts. Our team has a collective experience of more than a decade in this call center software. We offer professional VICIDial services to the customers that want to take the real advantage of this open source call center software.
We offer white label VICIDial solution installation as well as unbranded VICIDial installation. Based on your needs and budget, our team will install, setup, configure, and deploy this call center software so you can use it to run your call center or similar-natured campaigns.
To make sure, you use the latest version of VICIDial and you do not face any roadblock in taking the maximum advantages of this powerful solution, we offer ongoing support and maintenance services. Our VICIDial engineers will take care of technical aspects while you are focusing on efficient business operations.
You can hire a VICIDial engineer or a team of VICIDial experts who will work for you based on a contract. You can have a temporary contract which can be renewed when you need certain VICIDial services. Our team will directly report to you via direct communication channels. You can also use a white label VICIDial expert for hire service, in which you can represent our team under your brand name.
We have experience in customizing VICIDial to provide a tailored call center system to our customers. From the custom VICIDial module development to theme change, we can do everything. We have developed a range of add-ons that can be integrated into VICIDial to provide you added features. We also offer integration of different third-party or open source solutions or APIs, so it works as an integral part of this call center solution.