AC InfoSoft Blog

Last week, we saw major call center software terminologies related to agents. This week, we will some more major terminologies of call...Continue Reading

Call center solutions are very popular these days. There are many businesses that have already started using call center software and there...Continue Reading

Since businesses are growing more client-centric nowadays, they do not desire to want to take any chance in providing comprehensive satisfaction to...Continue Reading

Let’s be honest, no individual likes waiting in a queue. Whether it is in a bank or at the ticket counter or...Continue Reading

A power dialer is an automatic phone dialing tool for connecting customers with agents. This tool connects call center agents solely when...Continue Reading