For enterprise web development, there are many frameworks available. Laravel is one of the most prominent web development frameworks. It is an easy, efficient, and simple to use framework. Laravel offers simplified and easy coding standards for the Laravel developer. This framework does not require a reduction of features. Laravel is extremely popular for web...Continue Reading

Power dialer is an automatic phone dialing tool for connecting customers with agents. This tool connects call center agents solely when a real person attends the call, which increases the productivity remarkably. What is Power Dialer? It is an automatic tool that dials the numbers automatically and enables call centers to contact several clients or...Continue Reading

 In November 2015, Magento 2 was launched. After five years of its release, Magento has announced that it will not support Magento 1 after the end of the June 2020.  Since November 2018, no new features or functionalities are added for Magento 1 version.  It means using Magento 1 based eCommerce website is no more...Continue Reading

Want to make sure that your remote agents work effectively? Want to make sure your virtual call center setup is efficient and productive? Read on. Due to the COVID-19 pandemic, similar to many other businesses, call centers are also moving remote. More and more call centers have started adopting virtual call center solutions to let...Continue Reading

Mastering any eCommerce framework is challenging. The mastering procedure is tedious and one needs to go through considerable trial-and-error. Enhancing user experience with a Magento store is the same process. Magento is more difficult to develop and customize compared to other eCommerce development platforms. Even if it is possible to personalize the online store built...Continue Reading

Last week, we saw major call center software terminologies related to agents. This week, we will some more major terminologies of call center solution related to managers aka supervisors or admin. Refer Part 1 Call Center Solution Terminologies. Call Center Solution: It is a complete software with various features that can be used to run...Continue Reading

Call center solutions are very popular these days. There are many businesses that have already started using call center software and there are some which are thinking to adopt the one. Knowing a platform and all technical terminologies related to that help in using it at its best. In this blog post, I will share...Continue Reading

Numerous people have fabulous business ideas. However, not all fabulous ideas transform into thriving ventures. In fact, some even fail to leave the ground. E-commerce business is one of the common ideas people have. Moreover, the COVID 19 pandemic has shown a clear gigantic market of eCommerce. Thus, many people started thinking to jump into...Continue Reading