A virtual call center is a call center that is set up in a virtual environment. It is also known as a remote call center. In such call centers, agents work remote locations such as from their respective homes, workplaces, or any other space. The virtual call centers can run the same types of campaigns...Continue Reading

In the retail industry, eCommerce is gaining popularity. According to U.S. Census Bureau, the eCommerce sales figure of a quarter is almost 80.3 billion. This huge number makes it evident that the eCommerce platforms are winning hearts of both, seller and buyers. This is the reason the demand of online selling platforms is getting increased....Continue Reading

Customers are more demanding these days, they want a quality product along with the best services. Smart call center software helps call centers to stand out by delivering the best customer service and enhancing the overall KPIs and ROI of the call centers.Continue Reading

Coronavirus outbreak is affecting all industry verticals and the B2B eCommerce business is not an exception. We, being a leading e-commerce solution development company, cater to multiple B2B businesses with our ecommerce web and software solutions. Based on the collective experience of our customers and our experts, we are going to share the top tips...Continue Reading

Coronavirus outbreak has caused lockdowns. Businesses either have to shut off completely and wait till things go well or they have to go remote. Modern call center solutions luckily give an advantage of working remotely with definitely some technical arrangements. The technicalities of setting up a remote call center software to let agents and supervisors...Continue Reading

Coronavirus outbreak has caused lockdowns. Businesses either have to shut off completely and wait till things go well or they have to go remote. Modern call center solutions luckily give an advantage of working remotely with definitely some technical arrangements. The technicalities of setting up a call center software to let agents and supervisors work...Continue Reading

Out of 185,189 Magento’s active online portals and marketplaces, there are just 52,218 stores that have gone through Magento 1 to Magento 2 migration. All remaining 132,971 businesspeople are still running the Magento eCommerce business on Magento 1. They are at stake of falling onto unsupported software commencing from June 2020. Strengths of Magento 2...Continue Reading

There are numerous advancements and improvements being made in technology with each passing day. Not embracing the latest technology can hamper the growth of any business significantly.  In today’s digital age, mobile apps built by developers offering the best mobile app development service are a must. Mobile apps serve as a catalyst for companies to...Continue Reading

With the increasing advancements in smartphones and mobile app technology, things have transformed far beyond our imagination. Along with smartphones, mobile apps, too, have become an inseparable part of our life. According to Statista, the global mobile app market revenue is expected to reach about 582 billion U.S. dollars. The credit for the growth and...Continue Reading

In the VoIP world, the two most popular VoIP solution development platforms are Asterisk and FreeSWITCH. Both are powerful to develop any complex communication and collaboration platform. There are thousands of applications out there that remove the complexity of communication and strengthen businesses with the supremacy of unified communication tools. These applications are developed on...Continue Reading