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Choose the Right E-commerce Platform for Your Online Fashion Store
The fashion domain has unfolded over the past decade and touching new horizons. It has shifted the most comprehensive and most successful industry verticals. Therefore, retailers are exploring satisfactory answers to accommodate resilient and affordable ways to get into this domain and deliver excellent customer experience. This passion has transformed the fashion industry upside down....
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sticky agent in call center software
Advanced call center solutions offer different advanced features to amplify call centers. Sticky agent is one of the advanced features available in smart call center software or any advanced call center solution.  What Is Sticky Agent? It is one of the automated call routing features available in the call center software, which offers advanced features....
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Tips to Increase Revenue of Magento E-commerce Store with Cross-Selling
Cross-selling products on any eCommerce store is a necessary step to increase revenues. There would be hardly any online store that does not apply cross-selling techniques. Major e-commerce stores always show “Customers also bought” section for the customers.  More than 70% of online shoppers get enticed with these product suggestions. This technique of selling relevant...
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call center challenges & resolutions
Customer service is not an easy job. Demand, priorities, and expectations keep on evolving in this segment of the business. Of course, technology also evolves altogether to support the required expectation of customers to deliver the delighting customer experience. Still, these evolutions bring in different challenges in the call center such as: Performing more with...
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Magento-Vs-Shopify-Which-eCommerce-Platform-Should-You-Choose
For thriving trade results, the right eCommerce development framework must be selected. It has to be a well-thought choice and needs thorough research. Many factors must be analyzed. However, some of the most significant matters that all e-commerce proprietors anticipate are user experience and performance of the online store.  To build an online store or...
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Free Mobile SIP dialers Advantages and Disadvantages
Several businesses prefer mobile SIP dialers instead of traditional telecommunication solutions to foster scalability and ongoing communication at affordable rates. As it is a mobile app, it can be easily available for use. Since it is a mobile application that can be simply downloaded, it is an effortlessly available communication channel nowadays. Businesses now certainly...
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Top 5 Tips to Deliver Good User Experience for WooCommerce Store Owners
E-commerce businesses need to focus on outstanding user experience. By keeping the customer experience in high-priority, you can increase returning visitors as well as you can get more conversions. An e-commerce store can be built on different e-commerce development platform and for each platform and framework of e-commerce, there are different tips and techniques to...
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Call-Center-KPIs
As per the successful entrepreneur, Sam Walton, “A business aims to have client assistance that is not only outstanding, but legendary.” Unquestionably, great customer relationship development is similar to setting a base for growing your business brand and to expand your business. This asks for a requirement to assess the performance of the call center...
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Magento 1 to Magento 2 migration reasons
In November 2015, Magento 2 was launched. After five years of its release, Magento has announced that it will not support Magento 1 after the end of June 2020. June 2020 is passed and now Magento 1 will not be supported. Since November 2018, no new features or functionalities are added for Magento 1 version. ...
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Reasons Call Center Must Integrate Social Media as a Communication Channel
It is difficult to refuse the importance of social media in the existing market synopsis. Even if, it is yet acknowledged as principally a business to customer communication and marketing course, social media can further be efficiently utilized to develop an effective strategy for a business and an unparalleled tool for exceptional customer service if...
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