Top Enterprise VoIP Service Providers in 2023 and Beyond

Top Enterprise VoIP Service Providers in 2023 and Beyond

Enterprise VoIP products help businesses and enterprises with carrier-grade quality voice and video. They may have different features to bridge the gap in business communication and collaboration. The top VoIP development companies have already built the best enterprise VoIP platforms to let businesses run their services. Still, there is plenty of room for new players to join this high revenue-generating industry. With the help of the right VoIP development company, you can build the top unified communication or enterprise VoIP platform to benefit end users.

There are several known players in the enterprise VoIP service provider industry and here is the list of the top 5 of them.

1. Zoom

It is one of the most popular enterprise VoIP solutions used by corporate companies, IT companies, and similar businesses to conduct remote meetings, boardroom presentations, etc. As per the market segment, more than 51% of small businesses use it to meet their day-to-day business communication needs. 31% of the users of Zoom belong to medium-sized businesses and the rest are misc users. The major features that are loved by business users are team chat, voice conferencing, online meetings, whiteboards, etc. It holds 4.5 stars out of 5 as per the user ratings and reviews.

2. Genesys Cloud CX

It is a popular cloud-based customer experience platform. It has integrated predictive AI to provide an excellent customer experience. It supports various integrations with the platforms. It is more popular among businesses that belong to the accounting and finance industry. 52% of consumers of this enterprise VoIP platform belong to mid-scale businesses and 37% of them are large enterprises. It is best suitable for project managers. It holds 4.4 stars out of 5 as per the customer ratings. These platforms are developed using the top VoIP development technologies and expertise.

3. Cisco Unified Communication Manager (CallManager)

It is called a unified communication manager solution because it supports unified communication channels such as voice, data, video, and a mobile app. One can engage with distant peers via a desktop app, web app, or mobile app using this enterprise VoIP solution. It has 49% of midsized businesses and 45% of enterprise users. It holds 4.4 stars out of 5 as per the customer ratings.

4. GoTo Connect

It is another popular enterprise voice service provider. It is a renowned conferencing solution based on the cloud, which makes collaboration between teams possible without any hiccups. It is renowned as the best video conferencing solution and webinar platform. It is also renowned as the best IT management solution. 72% of consumers belong to the small business market and 22% of consumers of this platform belong to medium-sized businesses. It also holds 4.4 stars out of 5 based on user ratings.

5. Dialpad Talk

One of the leading enterprise VoIP solutions offered for on-the-go communication and collaboration is Dialpad Talk. It is a cloud solution that supports remote collaboration. It also supports integration with other popular business applications such as Zendesk, Salesforce, G Suite, etc. 54% of its consumer base is a small business and 39% is a mid-sized business. It holds 4.4 stars out of 5 based on customer ratings.

Concluding notes

The use of enterprise VoIP platforms has increased. Commencing your business as an enterprise VoIP service provider can put you in the right and high revenue-generating industry. We can help you with our VoIP development services to build the best enterprise VoIP solution. For more details, contact us.

About the author

We are an IT company offering top class VoIP, web, and mobile app development services and solutions. We have various call center solutions to offer along with other comprehensive unified communication solutions and eCommerce web stores.

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